Meet Metro Flood Services Inc.
Metro Flood Services is a full-service 24/7 emergency water damage response company operating in the Greater Toronto Area for over 12 years. We proudly serve our customers, utilizing IICRC-certified technicians and state-of-the-art technology and equipment. Although we are a company that specializes in water damage cleanup, Metro Flood Services is also accomplished and skilled in catastrophic storm damage response and cleanup, mould removal, asbestos abatement, fire and smoke damage restoration, biohazard remediation, trauma scene and hoarding cleanup. We are fully insured and covered under WSIB and contractor’s liability insurance. Metro Flood Services has a 45-minute response time for any emergency flood or fire cleanup in the GTA. As a family-owned business, our priority is to put families first and our mission is to provide restoration you can count on!
Residential
Commercial
Industrial
Why Choose Us?
FAIR PRACTICES & PRICING
We use regulated restoration industry pricing for labour, extraction, and drying equipment, as well as for repair and renovation charges normally incurred in property restoration claims. Metro Flood Services will provide clear and detailed reports on all insurance claims and non-insured projects. We offer valued services at reasonable rates and ensure we do not participate in any price gouging, especially during catastrophic storms or when dealing with at-risk clientele such as seniors or people with disabilities.
DIRECT INSURANCE BILLING
We will provide you with a seamless claims process from start to finish. We will communicate directly with your insurance company on all clean-up and restoration billing. We’ll provide the documentation that is required for your insurance claim using the standardized software most requested by insurers, Xactimate. We document the whole process from arrival, inspection, and clean-up to the repair and restoration to ensure that we have substantiating evidence that may be required to facilitate full coverage of your claim. Metro Flood Services has We will provide you with a seamless claims process from start to finish. We will communicate directly with your insurance company on all clean-up and restoration billing. We’ll provide the documentation that is required for your insurance claim using the standardized software most requested by insurers, Xactimate. We document the whole process from arrival, inspection, and clean-up to the repair and restoration to ensure that we have substantiating evidence that may be required to facilitate full coverage of your claim. Metro Flood Services has worked with and has experience with almost all major Canadian insurers. with and has experience with almost all major Canadian insurers.
UNDER/NON-INSURED DISCOUNTS
We offer reasonable discounts for emergency flood response clients who are underinsured or who may not be covered under their prevailing insurance policy.
ALL INCLUSIVE SERVICE
Throughout the years responding to floods in the GTA, we have developed strong, long-term relationships with other restoration companies, HVAC, roofing, appliance repair, and plumbing trades, repair contractors, landscapers, and specialty cleaners. This network allows us to be a one-stop source for all our clients’ needs. We do it all from the emergency response to the repair and restoration.
WE CARE ABOUT OUR CLIENTS
Above all, here at Metro Flood Services, we know that these disasters are stressful and traumatic events for our clients. We have compassion and understanding toward our clients and are very aware of the disruption to their daily lives caused by such an event. Our mission is to minimize those disruptions and to restore properties to their pre-loss condition or better.
Areas We Serve!
- North York
- Scarborough
- East York
- Lakeshore
- Richmond Hill
- Vaughan
- Aurora
- Newmarket
- Brampton
- Mississauga
- Oakville
- Pickering
- Whitby
- Oshawa
- Bowmanville